We strive to keep our prices as fair and transparent as possible. The total price you pay is made up of the basic ticket price and a service fee of €1.50 per ticket.

The ticket price we try to determine each year as balanced as possible. The cost of putting on a large-scale event with the necessary permits and quality suppliers increases every year.

The service cost is necessary to cover the following:

1. External Costs: These are the fees that ticketing and payment platforms charge us per ticket.
2. Flexible Rebooking Service: To fund our rebooking service, we have shifted a small portion of the total price to the service fee. This covers the administration if you want to rebook your tickets to another date. For the total price you pay as a visitor, this basically makes no difference unless you use this service.

We always communicate the full price including all costs, so you know in advance exactly what you are paying.

Yes, parking is not included in your admission ticket. Don't forget to add a parking ticket to your shopping cart during your online order as well. That way you are immediately assured of a parking space upon arrival.

Did you forget to book a parking ticket with your original order? No problem. Just follow these simple steps to add a separate parking ticket:

1. Go to our ticket shop.
2. Choose in the calendar the exact date of your visit to The Luminous Nights.
3. In the overview of available time slots, you will see a special slot labeled "Parking Only" on each day. Click on this specific slot.
4. Add the parking ticket to your shopping cart and complete payment.

Your parking ticket is valid all day on the chosen date and is not tied to a specific time slot. So make sure the date matches your already purchased admission tickets.

Yes, you can rebook your tickets up to 7 days before your scheduled visit. You can do this via the self-service. You simply convert your tickets into a voucher.

Note: The value of the voucher is equal to the ticket price minus the service fee. You can then use this voucher as a discount code when booking a new date.

Purchased tickets are non-refundable. Only in the rare case of extreme weather conditions, where we as an organization decide to cancel the event, you are entitled to a full refund. In all other cases, refunds are not possible.

Time slots with the 'Advantage' label are offered at €2 discount per admission ticket and €1 discount per parking ticket.

These are our off-peak hours: times when it is usually quieter in the park, such as on days outside school vacations or the later times in the evening. By spreading out the flow of visitors better, we ensure a more pleasant experience for everyone.

Take advantage of a lower rate and enjoy the magic in comfort!

Your ticket is tied to a specific time slot. We ask you to respect this time slot as much as possible to guarantee the flow of visitors. Do unforeseen circumstances make you arrive a little earlier or later? No worries, you do not have to rebook your tickets. A small deviation from your time slot is allowed.